Security and Quality of Service

Time cockpit ensures highest levels of data security and availability by using certified Microsoft Azure data centers inside the EU

Data Center Certifications

Time cockpit uses the Microsoft Azure cloud to provide its services. It runs in certified data centers inside the European Union (Amsterdam and Dublin).

E.U. Data Protection Regulation

For all services that time cockpit relies on, Microsoft offers the EU Standard Contractual Clauses (also known as EU Model Clauses). The EU Model Clauses are used in agreements between Microsoft and us to ensure that any personal data leaving the European Economic Area (EEA) is transferred in compliance with the GDPR.

Platform-as-a-Service (PaaS)

Our cloud strategy is based on the Platform-as-a-Service (PaaS) model. This means that we do not rent virtual machines in the cloud and install our software on them. Instead, we use managed services provided by our cloud provider Microsoft. This allows us to focus on our core competencies, deliver a better product to our customers, and keep the costs for time cockpit low.

  • Operating system patches and service packs are automatically maintained by Microsoft.
  • All servers are implemented as multi-node clusters (e.g. web farms, database clusters).
  • Time cockpit is fully covered by the Azure Service Level Agreements provided by Microsoft.
  • Firewalls and network components are provided by the Azure Platform and maintained by Microsoft.
  • All data is encrypted at rest and in transit using certificates managed by Microsoft.

Multi-Tenant From Ground Up

Time cockpit has been built from day one as a multi-tenant application. This means that multiple customers share underlying infrastructure. This is a huge advantage as it allows us to offer time cockpit at a very attractive price. However, shared infrastructure does not mean lack of flexibility. On the contrary, being highly customizable is a differentiating factor for time cockpit.

  • Low operational costs because of shared infrastructure.
  • Multi-tenant architecture from ground up ensures secure separation of our customers’ data.
  • Single code base for all customers enables us to innovate quickly and deliver new features to all customers at the same time.
  • High degree of flexibility for individual needs of customers as a core value proposition.

Decade-long Experience

We have been using Azure since its very existence. Time cockpit was one of the first SaaS solutions on Azure. Our CEO Rainer Stropek was one of the first experts worldwide awarded with the title Microsoft Most Valuable Professionals (MVP) for the Azure platform. Providing large scale SaaS solutions on Azure has been our core competency for more than a decade. This is what we do, this is what we are good at.

Need more features?

We have done the heavy lifting for you

With time cockpit, we can skip the tedious development of foundational code, such as database connection, input validation and sanitization, user interface layout and styling, form field validations, and object-relational mapping (ORM) for database interactions. This means we can focus on customizing the platform to meet your specific needs, rather than spending time and resources building the foundational components from scratch.

Experience

Benefit from 15 years+ time tracking Know-How and best practices. See how we customized time cockpit for other customers.

A proven platform

Time cockpit has been successfully customized for numerous different time tracking needs. As a flexible and adaptable platform, time cockpit has also proven to be useful beyond time tracking applications.

Reduced coding

The time cockpit's platform reduces the amount of coding required for customizations. This is because developers can define their data structures, validation rules, business rules and even the user interface declaratively.

Frequently Asked Questions

What benefits does customization offer for my company?

Time cockpit ships with a rich features set but customizing allows you to tailor time cockpit to fit your specific requirements and business processes. This means your business can work more efficiently and effectively, saving time and money in the long run. You won’t have to worry about using a system that doesn’t quite work for your company. Instead, you’ll have a system that is aligned with your company’s unique requirements. A system that grows with you.

Can I customize time cockpit myself?

Yes, you can customize time cockpit yourself using the time cockpit admin workbench. The admin workbench can be downloaded from our website, and it provides a user-friendly interface for customizing every aspect. You can customize data structures, user interface, business logic, reports, and more without the need for extensive programming knowledge. Take a look at our documentation to get started.

Can you customize time cockpit for me?

Absolutely. Our team will help you every step of the way. We’ll start by having a chat to get a feel for what you need, and then work closely with you to create a customized solution that fits your unique requirements. Once we’ve finished customizing, we’ll provide guidance and support to help you make the most of the platform.

How does the customization process work?

We like to keep itagile. The customization process is designed to be collaborative and transparent, with frequent communication and feedback to ensure that the end result meets your expectations. We’ll work with you to define the scope and goals of the customization. Once we have a clear understanding of what you’re looking for, our team will build and test the customized solution. Throughout the process, we’ll work closely with you to ensure that the customization meets your needs and requirements. You’ll get to test the customizations in a sandbox environment first so you can make sure it’s exactly what you want. Once we have received your approval after your tests, we will deploy your new features in your production environment.

How long does it typically take to customize time cockpit?

The time it takes to customize time cockpit depends on the complexity of your specific requirements. Time cockpit has already done a lot of the heavy lifting in terms of development, so customizing it can typically be done faster compared to building a feature from scratch. Our team will work closely with you to understand your needs and provide you with a timeline for the customization process.

What kind of costs are associated with customizing time cockpit? The

cost of a customization depends on the scope of work. You can check our current hourly rate on our pricing page. There are no ongoing, periodic maintenance fees for the customizations made specifically for you. Any future development and maintenance will be done on an hourly basis, and in close accordance with you or your team. Customizations don’t increase your regular pricing fees.

Is there ongoing support available after the customization process is complete?

We offer ongoing support to ensure that everything runs smoothly. If you encounter any issues or have questions about your customizations, just let us know and we’ll work with you to resolve them. Our team is always happy to help and keep your time cockpit running.

What if my time cockpit is customized? Do I still get features updates?

Absolutely! When you customize time cockpit, you’ll still have access to all the standard features of the platform. Our customization process is all about adding new functionality and tailoring the platform to your specific needs, not taking away anything away from you. So, whether you’re using time cockpit out-of-the-box or have customized it to fit your unique workflows, you’ll still be able to take advantage of all the standard features we will provide in the future.